Shipping policy

Thank you for shopping at Eterna Animal. Below are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time:

  • All orders are processed within [X] business days. Orders are not shipped or delivered on weekends or holidays.

Shipping rates & delivery estimates:

  • Shipping charges for your order will be calculated and displayed at checkout.
  • Delivery delays can occasionally occur.

Shipment confirmation & Order tracking:

  • You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

International Shipping Policy

We currently do not ship outside [country/region].

Customs, Duties, and Taxes:

  • 191 Nutrition is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages:

  • 191 Nutrition is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please Note:

  • Business days are Monday to Friday, excluding holidays.
  • We aim to meet these delivery times but during busy periods (including sales), deliveries may take a little longer.

If you have any further questions, please contact us at [contact email].

This Shipping Policy was last updated on [date].